Privacy Policy

Information we may receive

• Contact information you provide by phone or text, such as your name and phone number.
• Information needed to discuss or provide pet care, including pet routines, health or medication instructions, behavior considerations, scheduling details, emergency contacts, and veterinary information.
• Home-access and location information when a service requires care at your residence. This information is handled privately and is not published on the website.
• Basic technical information recorded by the website host for security, reliability, and troubleshooting.

How information is used

Information is used to answer inquiries, evaluate service fit and availability, schedule meet and greets, provide agreed pet-care services, communicate updates, maintain business records, support safety, and comply with applicable obligations.

Sharing and selling

Waggin’ Tails Pet Club does not sell client personal information. Information may be shared only when reasonably necessary to provide the requested service, use a business service provider, respond to an emergency, comply with law, or protect people, pets, property, or legal rights.

Retention and security

Information is retained only as reasonably needed for client service, safety, recordkeeping, and legal or business purposes. Reasonable safeguards are used, but no website, phone, or electronic communication method can be guaranteed completely secure.

Third-party services

Third-party services and links have their own privacy and security practices. Bookings initiated through Rover remain subject to Rover’s terms and privacy practices.

Contact

Questions about this notice can be directed to Alex by calling or texting (623) 748-0384.